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Returns & Exchanges


We value each and every relationship we have with our customers. As a result, we accept returns on a case-by-case basis so that we make sure everyone receives the best service possible.

Some standard rules are: return requests must be sent within 7 days of receiving products, we cannot accept returns for products that have been opened, and we do not cover the cost of return shipping. If there is an issue with the product you receive, or the product you receive is damaged, we encourage you to contact us at hello@soojin.com.